Logistical Excellence – supported by AXIT

Quickly and professionally to the finish line: our support team will support you at any time with all questions related to AX4 with individually tailored support services – for monitoring your AX4 EDI processes as well as for administration and enhancement of your existing solution.

For your support enquiry in German or English our ticket system is at your disposal; this allows for a status check on your support enquiry at any time.

Integration of systems and proactive monitoring of data flows

You would like to build or change interface connections with AX4? You would like to transparently monitor your flow of data and secure it through service level agreements? We will be pleased to realise this for you!

• Consulting
• Set-up of communication channels (e.g. FTP, OFTP, AS2, EMAIL, HTTPS, X400, ENX)
• Building of individual interfaces for all standard and in house formats
• Support in the test and launch phases
• Interface documentation
• Set-up of our EDI monitoring module including automated eMail warnings in case of data transmission problems
• Monitoring of your data flows and active triggering of measures – with optional time frames of 12x5, 24x5 or 24x7
• Supply of further service level agreements