For many years, companies have been using technology, such as different kind of software or the internet, to enable their supply chain processes. Today, there is a lot of buzz about the so called “digital supply chain”. In an interview with Adrian Gonzalez from talking logistics, Frauke Heistermann points out what’s new on this digital transformation of supply chains and which challenges come along with that. But if companies take the chance of driving this change, they can gain valuable competitive advantage – so waiting is not an option.
Based on her long-term experience in various customer projects, Heistermann also describes concrete benefits which can be realized and she shows up some questions companies should ask themselves to assess their capability in terms of the digital supply chain – no matter if they are leaders or laggards.